The AI front desk that always picks up.
Pilot deployments · no commitment
- always answering
- 24/7
- always answering
- ready drafts per case
- 2
- ready drafts per case
- of actions audited
- 100%
- of actions audited
[ Problem ]
The phone rings. The inbox grows. People wait.
The front desk does triage instead of taking care of patients.
Medical front desk
- Patients can’t get through at peak hours — and they call somewhere else.
- Booking, cancelling and exam-prep questions block the line all day.
- Staff sort messages by hand instead of taking care of patients on site.
[ Product ]
What odbiera.ai does
odbiera.ai is a 24/7 AI front desk for medical clinics, property managers and rentals — it answers calls, texts and emails, and everything outbound is approved by a human.
Always answers
Phone, SMS and email — 24/7. Every message is read and attached to the right case before you open your inbox.
e.g. a patient books a visit at 9:30 pm
Understands the case
Recognises the request type, merges duplicate reports of the same problem and sets a priority with a one-line reason — why it’s urgent.
e.g. “urgent: patient before tomorrow’s procedure”
Acts within limits
Safe actions run on their own: escalation, opening a case, drafting. Everything outbound is approved with one tap. Full audit trail and undo.
e.g. rescheduling a visit waits for the front desk’s OK
Speaks Polish
A voice agent answers a real phone number in natural Polish. Every morning you get a spoken briefing with a summary of your cases.
e.g. a patient calls after 6 pm and just talks
[ Process ]
How it works
From a message to a decision in four steps.
- 01
A message comes in
Phone, SMS or email — at 8:00 or at 23:40. Every channel lands in one queue.
- 02
AI understands and qualifies
A tag, a priority with a reason, duplicates merged into one case and two reply drafts in the sender’s language.
- 03
Safe actions run instantly
Escalation and case opening happen on their own. Everything that leaves the system waits for your OK.
- 04
You get the queue
Sorted by priority, with drafts ready to send. Approve with one tap, edit, or undo.
[ This is a case ready for your decision ]
Message · SMS · 20:12
Hi, I have an abdominal ultrasound tomorrow at 9:00 — do I need to fast beforehand?
Tag
Exam preparation+1 similar question this week
Priority
Todayexam tomorrow morning — the reply must arrive in time
Reply draft · EN
Hello! Yes — please come fasting for an abdominal ultrasound, at least 6 hours without food. Still water is fine…
[ Who it’s for ]
Medical clinics
A front desk whose line is never busy.
- Booking and cancelling appointments by phone — in a natural voice, in Polish.
- Answers to exam-prep questions and opening hours.
- Peak hours without a busy line — every case lands in a prioritised queue.
- Medical and sensitive decisions always stay with your staff.
[ Control ]
You decide what goes out
odbiera.ai acts on its own only where it’s safe and reversible.
A human approves
Every email, SMS and vendor dispatch waits for your one-tap approval.
Full audit trail
Every AI action is recorded: what it did, when and why. No black box.
Undo at any time
Any decision can be reversed, and approved replies become the pattern for future cases.
Clear boundaries
It only self-executes internal, reversible actions: priority, escalation, opening a case, drafting.
FAQ
Won’t the AI say something stupid to a patient?
No — nothing outbound leaves the system without a human. The AI prepares two reply drafts, and you pick, edit or reject them. Approval is a single tap.
Does it really speak Polish?
Yes. The voice agent answers a real phone number in natural Polish. Written replies are drafted in the sender’s language — Polish to a Polish message, English to an English one.
What about my current phone number?
Your number stays. How we plug in — call forwarding or a separate AI line — is set up during onboarding, around your phone system and working hours.
What does the AI do on its own, and what waits for a human?
On its own: it reads and classifies messages, merges duplicates, sets priorities, escalates urgent cases and writes drafts. Everything outbound waits for your approval: emails, texts and vendor dispatches.
How fast can we deploy?
We start with a call and a pilot on your real messages. Scope and timing are agreed together — it’s an assistant rollout, not a months-long IT project.
Does odbiera.ai replace my front-desk staff?
No — it takes the phone and message sorting off their hands. Your staff get a ready, prioritised queue and decide on every reply. Medical matters always go to a human.
How much does it cost?
Plans start at 499 PLN per month. The exact scope and price for your clinic, rental or property portfolio are agreed in a 30-minute call.
[ Polish company ]
100% Polish company. Polish team.
odbiera.ai is built in Warsaw. You talk to the people who write the product — no offshore call centre, no middlemen.
Awesome Works AI · Tax ID (NIP): 5223202536 · Warsaw, Poland
- A team in Warsaw Rollout and support are run by the people who build odbiera.ai. You know them by name.
- Polish from day one The assistant speaks Polish, the panel and documents are in Polish, support replies in Polish.
- Polish company, Polish invoice Contract and VAT invoice from a Polish company. Terms and privacy policy under Polish law.
[ Contact ]
Book a call
Leave your details and we call back within one business day. 30 minutes of specifics about your calls and a pilot rollout — no commitment.
What happens next
- 01 We call back within one business day and book 30 minutes.
- 02 On the call you hear how the assistant answers in your industry.
- 03 If it fits — a pilot on your number, no commitment.
Prefer to write? hello@awesomeworks.ai